Grant, Casual Attendee

"Time for an Event? Time for fun!"

Grant

Casual Attendee

"Time for an Event? Time for fun!"

Stats

Many per event
Small-sized company
Time: Plenty
Stress: Low
Power: None
Knowledge: Novice
Access Level: None

Relationships

Affects: Louise, Registration Coordinator; Becca, Professional Attendee;

Influenced by: Louise, Registration Coordinator;

Manages: None

Reports to: None

About

Grant goes to events and venues to have fun. Life is stressful enough, he wants things like registration to be as simple as possible. He’s trying to enjoy himself, not fill out a form. He’s a bit more lax about things, registering at the last minute, sometimes not until he gets to the event itself. He’s rather unorganized, often having to retrieve his username, or reset his password. He’ll browse information he finds, but stop reading if he doesn’t find it engaging.

Grant does have time though. If he finds things engaging, he’ll take the time to read over everything very carefully. He doesn’t attend a lot of events or travel a lot, so he’ll take his time filling out the registration form, maybe even stopping part way, expecting to be able to come back and fill in the rest later. He’ll have lots of questions, but he’ll also read the instructions very carefully. he takes the time to get everything exactly right. Unless he finds it too confusing, then he’ll probably just skip out on the event all together.

Software Use

Before the Event: Mobile, Tablet, Laptop, Desktop

  • Uses whatever device they’d normally use. Tends towards desktop if the form seems complicated, more likely to use mobile if it seems really simple to do so. A lot of the time it’s just personal preference at this point.
  • Registers for event
  • Pays for event
  • Looks for Housing/Roommate
  • Checks back on waitlisted sessions
  • Checks social media
  • Check the Agenda

During the Event: Mobile

  • All about being mobile
  • Might pull up confirmation on smartphone.
  • Might register at the event with venue-provided kiosk or desktop
  • Doesn’t interacts with Check-in software directly, but through Louise the Registration Coordinator and her volunteers
  • Pays for event
  • Posts to Social Media like Twitter
  • Take photos

After the Event:

  • None
  • Maybe Surveys in the future

Wish List

  • As simple as possible
  • Fast Check-in
  • Digital Map
  • Food Choices

Inspired by

People: Recreational Attendees
Companies: Generally not attending as a representative of a company